Welcome to Radox Technology Limited online shop (“Shop”). These terms and conditions (“Terms”) outline the rules and regulations for the use of our Shop. By accessing or using our Shop, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Shop.

1. Use of the Shop

a. You must be at least 18 years old to access and use the Shop.

b. You are responsible for ensuring that all information you provide to us is accurate, current, and complete.

2. Products and Orders

a. Our Shop offers a range of IT hardware and software products for sale.

b. All orders placed through the Shop are subject to availability and acceptance by us.

c. Once goods are sold, they cannot be returned or exchanged except in cases of damage or defects as outlined in section 5 below.

3. Prices and Payment

a. All prices displayed on the Shop are in Kenyan Shillings and are inclusive of taxes.

b. Payment for orders must be made in full at the time of purchase using the payment methods available on the Shop.

4. Shipping and Delivery

a. We will make every effort to ship orders promptly and deliver them within the estimated delivery timeframe.

b. Shipping costs and delivery times may vary depending on your location and the shipping method selected.

c. We are not responsible for any delays or damages caused by third-party shipping carriers.

5. Damaged or Defective Products

a. In the event that you receive a damaged or defective product, please contact our customer service team within 2 days of delivery for assistance.

b. We will arrange for a replacement or refund for damaged or defective products in accordance with our return policy.

6. Intellectual Property

a. All content and materials available on the Shop are the property of Radox Technology Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws.

b. You may not reproduce, modify, distribute, or republish any content from the Shop without our prior written consent.

7. Limitation of Liability

In no event shall Radox Technology Limited , its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Shop or the products purchased through the Shop.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Shop. Your continued use of the Shop after the posting of revised Terms constitutes your acceptance of such changes.

10. Contact Us

If you have any questions about these Terms, please contact us at: sales@radox.co.ke

Thank you for using Radox Technology Limited online shop.